Thank you for shopping at Platinum Nutrition.

If, for any reason, you are not completely satisfied with a purchase We invite you to review our policy on Refunds and Returns.

The following terms are applicable for any products that you purchased with us.

An unboxing video is mandatory with the original packaging in case of claims on missing items / leakage / breakage or damage / incorrect product, which has to be made.

Your Order Cancellation Rights

You are entitled to cancel your order within 2 days with a reason for doing so. The deadline for cancelling an order is 48 hours from the date on which you placed the order. In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us your decision by:

By email: platinumnutrition1@gmail.com

By phone number: +91 964 3600 030

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 7 days
• The Goods are in the original packaging.
• The Goods should be seal intact, NOT broken.

The following Goods cannot be returned:

• The Goods which are purchased more than 7 days ago.
• The Goods which are not in original packaging.
• The Goods which are unsealed.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to us. You should send the Goods at the following address:

3E-19, BP, NIT, Faridabad,
Haryana - 121001

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: platinumnutrition1@gmail.com

By phone number: +91 964 3600 030